“Kanbu.ai helps us answer client inquiries about the HR system and documentation. The responses are accurate, clear, and available 24/7 — without burdening our team. A great assistant for everyday operations.”
Simona Urbánová
Customer Care Manager
/Overview/

Details

Chatbot Status:
Online
Offline
Industry:
HR
AI
SaaS
HR system
Software
/about the client/

Pinya HR

Pinya HR is a Czech HR software that digitalizes HR processes from recruitment to offboarding. It offers clear management of employees, absences, training, and company assets. It is trusted by over 150 companies in 7 countries.

/problem/

Extensive documentation

Pinya HR users often needed to quickly find specific information within extensive documentation, which led to frequent support inquiries and loss of time. Traditional search was inefficient and unintuitive, slowing down the onboarding of new employees and the resolution of common issues.

/solution/

Faster access to information

By implementing the AI assistant from Kanbu.ai, we enabled Pinya HR users to access relevant information instantly directly within the internal system. The assistant provides answers in the form of simple guides complemented by images, significantly speeding up navigation within the system and reducing the workload on customer support.

/References/

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