“Thanks to Kanbu.ai, we significantly sped up responses to client inquiries while reducing the workload of our operators. The AI assistant answers accurately based on our materials, maintains our brand voice, and operates around the clock — without the need for training or supervision.”
Zdeněk Wetter
CSO, GoodLadies.cz
/Overview/

Details

Chatbot Status:
Online
Offline
Industry:
AI
Kreativní nástroje
Tvorba obsahu
Automatizace
/about the client/

Goodladies.cz

GoodLadies is a Czech agency providing virtual assistant services, hostesses, and event organization. It also offers online courses and mentoring for aspiring assistants.

/problem/

High number of recurring inquiries

Our goal was to make it easier for applicants interested in virtual assistant courses to access information while optimizing our customer support. Before implementing the AI assistant, we faced a high number of recurring inquiries, which put pressure on our team and slowed response times. We needed a solution that would automate answers to common questions while still providing personalized information.

/solution/

24/7 availability for answering inquiries

By implementing Kanbu.ai, we deployed an AI assistant that efficiently answers the most common questions from applicants interested in our courses, providing information about dates, content, and applications. The assistant is integrated into our website and operates 24/7, significantly improving the availability of information. As a result, we have seen an increase in the number of applications while reducing the workload on our customer support team.

/References/

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